Water Damage Restoration
We’re available 24/7 for emergency service work. Serving Reno NV and the surrounding areas. A project manager is assigned to manage your water damage restoration project from start to finish. We recognize the importance of staying in touch with you to make sure our services are completed seamlessly and in a timely professional manner. Your project manager will contact you regularly to answer your questions or concerns, schedule appointments with various contractors, and resolve issues.
Give Us A Call (775) 800-1429 or Book Online
Fast Water Damage Restoration Response Time
We offer a fast 1 hour response time water damage restoration in Reno NV and surrounding areas. Upon our arrival we first want to ensure the safety of you, your family, and your home so we have a few safety measures we take:
- Inspection of your home or business for structural damage. We want to make sure the home is safe to be occupied for you, your family, and our staff. We will notify you immediately of any structural concerns.
- Our teams wears personal protective equipment(PPE) such as suits, respirators, boots, and gloves.
- Regular inspection of our equipment for thermally protected motors, ground plugs, and any fray in the cords.
- We post signs to prevent cross contamination and to prevent any slip and falls.
Flooded Basement Cleanup
Sewer Backup Cleanup
Frozen and Bursted Pipe Cleanup
Drying and Structual De-humidifying
Let Us Take Care Of Your Water Damage Restoration Project
Assess Damage & Inspect The Loss Completelyng Renovation
Clean The Contaminated Areas
We are trained to identify whether or not water is contaminated. We will flush the areas with 200 degree water and at times we will apply an anti-microbial agent. Anti-microbial agents are used to deodorize, sanitize, and prevent mold growth. Children, elderly people, and others with weak immune systems or respiratory problems can get sick from strong chemicals such as antimicrobials. We will advise and contain the area if any safety precautions are needed.
Extract Bulk Water & Remove Non-Salvageable Items
Structural Drying & Mold Growth Prevention
Our team is trained and prepared to take on your mold removal project. It is best to address mold as soon as possible to prevent it from spreading through out your property. Mold can be toxic and life threatning if not treated.
Water Extraction Categories
Water Extraction: Water Loss Categories
The category of water loss helps determine which precautions and procedures to follow for safe water extraction and restoration. There are three categories related to the cleanliness of the water.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides definitions for water contamination categories in the Standard and Reference Guide for Professional Water Damage Restoration (ANSI/IICRC S500-2015). Here is a summary:
Category 1 Water: Clean Water
Category 1 water comes from clean water sources and does not pose a substantial threat to your health. This typically includes water that has overflowed from bathtubs and sinks or the supply line running to an icemaker, dishwasher, or washing machine. Clean water may also come from melting ice or snow, broken toilet tanks, and rainwater.
The water does not contain contaminants. Clean water is not considered a health threat but may damage furniture, flooring, and appliances in the room where the water damage occurs.
Dealing with category 1 water typically involves extracting the standing water and using air movers to promote evaporation. Dehumidifiers may also be used to eliminate moisture from the air as the water evaporates.
Category 1 water that is not promptly treated may deteriorate to category 2 or category 3 water. Bacteria, mold, and other microorganisms spread when carpeting, subfloors, and other materials remain wet. Allowing the water to sit may lead to contamination.
Category 2 Water: Grey Water
Category 2 water contains significant levels of bacteria, mold, or chemicals. Grey water comes from sources where the water may be dirty, such as leaks from dishwashers or washing machines after loading the machine with dirty items.
Dirty water can also come from damaged water beds, aquariums, and appliances that hold potentially dirty water. For example, bacteria and fungi can form inside water beds or aquariums without proper maintenance.
Individuals performing water extraction and restoration should wear personal protective equipment (PPE) to limit exposure to bacteria. The contaminants found in category 2 water may cause nausea, vomiting, and other symptoms when ingested.
With category 2 water, carpeting and other coverings may need to be replaced, as the fibrous material promotes the spread of bacteria and mold.
Category 3 Water: Black Water
Category 3 water contains organisms, toxins, and particles that may pose a severe health risk. Black water typically comes from sewage, such as sewer backflow and other plumbing issues.
Rising floodwaters can also create category 3 water, as chemicals and organisms found in the soil or a septic tank may reach the interior of the home. This includes flooding from seawater, rivers, streams, and other bodies of water.
The contaminants in category 3 water can cause severe health reactions. Workers should always wear appropriate PPE when dealing with black water. Treating category 3 water damage may also involve the removal of carpeting, drywall, and other materials saturated by the black water.
When Does the Category of Contamination Increase?
Category 1 water contamination may change categories when microorganisms begin to grow and spread. For example, if category 1 water is left untreated, mold and bacteria may form, requiring additional water remediation procedures.
Category 1 water may also become category 2 water when it flows into a contaminated building. This includes environments that already contain potential contaminants, such as a dirty basement or an industrial building.
The spread of mold, bacteria, and other microorganisms often creates an odor, which is an indication that the clean water may be deteriorating into category 2 water. As with category 1 water, category 2 water may eventually deteriorate and become category 3 water.
What Are Water Damage Classes?
Along with categories of water contamination, the IICRC provides formal definitions of water damage classes, which are used to classify the spread of water and the type of material absorbing the water.
- Class 1 water damage refers to limited water intrusion with minimal damage, typically in a room without carpeting or padding.
- Class 2 water damage spreads through the room and up to 24 inches up the walls. Carpeting and the subfloor are likely to have moderate water damage.
- Class 3 water damage has invaded the walls, ceiling, and structural components of the room. Floor coverings and the subfloors are saturated with water.
- Class 4 water damage is the most severe type of water damage and occurs when the water has completely soaked floor planks, wall coverings, and inaccessible areas.
The various water categories and classifications are useful for evaluating the health threats. However, water that appears clean to the naked eye may turn out to contain harmful contaminants. To avoid any health risks, allow professionals to handle water extraction and restoration.