Had our carpets cleaned last weekend to get rid of pet stains, and they did an amazing job! All stains and odor is completely gone and my carpet looks new again. They were fast and professional and I definitely recommend them and will use them again.
This is the second time I have had my carpets cleaned by Salvador. He does an excellent job!
He is very professional and always has a great attitude. His co worker was great as well. Also this time I had my tile done. It looks amazing!!
Thank you for another great job!
Definitely found our new favorite carpet cleaners!! Salvador is wonderful- professional, efficient, and very knowledgeable. Scheduling was really easy, and as soon as they arrive (after a call to let you know exactly when they'll be there!) they go over options and recommendations before any work is done. Everything was clearly explained... and their work is the best. We have our carpets cleaned twice a year, and this was the best job by far. Highly recommend!!
New Sunrise was excellent!!! I had stains in my carpet acquired over the years that other carpet cleaning companies couldn't get out and they came right out with New Sunrise! Salvador was kind, efficient, and worked his butt off!! Will definitely be using them for all future carpet cleaning needs!
Sunraise cleaned our carpet, stairs and tile group in two bathtubs yesterday. As promised, Salvador gave us a very reasonable quote for the work before he started. They were fast, efficient and organized. When the work was completed, we could walk barefoot on the lightly camp carpets (most of the water had been extracted), and they were completely dry after a few hours. We have negotiated additional work and they will return today to start it. I highly recommend them. Affordable; quick; thorough.
Salvador was quick, efficient, explained everything to me and surpassed my expectations. I am amazed how clean my carpets are. We will only use them in the future.
New sunrise is absolutely amazing! I had my old house and new house cleaned by them this week and both went from looking really grungy to really amazing for an amazing price! I have found my permanent cleaners! Thank you!!!
New Sunrise did an amazing job. They are affordable with a high quality of work. They arrived on time highly recommended
Today Salvador came thru & did a more than satisfactory job on my carpets...Professional, prompt, & well worth my time. No hesitation in calling Salvador for my future fall cleaning. Thanx again Sal!!!
My Tile/Grout and Carpet has NEVER looked better! Excellent job! Very quick! They did an estimate and clean in the same appointment! Will definitely be using again!
They are the best. We've had them out 3 times and it's always high quality work, honesty and very professional. Thanks guys for always doing a great job. Only carpet cleaning company we'll use.
I messaged New Sunrise from Indiana to have them clean my daughter's carpet in her new house. They cleaned, sanitized it all.
Wonderful job! I would only recommend them in the Reno area, they even go to Fernley. Beautiful work, totally professional !
Salvador and his partner did an excellent job! My apartment had both urine and fecal stains due to potty training a puppy, and would not come out no matter what I did or used. He let me know that he was running a little late, but wasted no time when he got here. He let me know what he was going to do, and instantly got to work. If you want friendly, efficient service, this is the company to call.
For the first time in almost 5 years owning my home, I finally decided to break down and get my kitchen and bathroom tile professionally cleaned and sealed, and New Sunrise was the choice I made to do it. Salvador is a really nice guy and his team is fast and professional. I'm so pleased with the results and I can't wait to get my carpets deep cleaned for the first time next week!
Thanks New Sunrise! I look forward to working with you in the future!
First, Sal and his partner Ricardo were on time (even in a snow storm) and sent me updates throughout the week, by email and text message's, and then the day of the appointmnt regarding their whereabouts. This was HUGE for me since we live so far out and needed to plan our day around them coming. They gave me a window of 7:30am to 8am and showed up by 7:37am. Now to tell you about the condition of our BEIGE carpet. We have 4 dogs, 3 cats, and 2 kiddos (with another 2 on the way) so the carpet has tons of wear and tear, along with huge pet stains and food/drink stains on it. I have had 2 other carpet cleaning companies come out to try and get the dirt and grime out of this 10+ year old carpet. They failed. The stains came back even worse because of the soap residue left behind. We are going on day 3 of having the treatment from New Sunrise Cleaning and Restoration, and the stains are gone! I SO wish I would have taken before pictures because the results are unreal! The carpet looks new! I'm beyond impressed and will definitely use them again. They worked incredibly fast and moved the large pieces of furniture with ease. The steam method that they used kept the carpet from being saturated with water so it dried within a couple of hours. We are so thankful to have had such a great experience, and even more thankful for the results! I would TOTALLY recommend them!
At the end of February Salvador and his help showed up to clean my carpet , I had ask for my living room dining room and hall to be cleaned but, after they were finished I noticed that they had done another smaller area in another room by the kitchen at no extra charge, I thought that was really nice cause I didn't even ask for that to be done but, boy was I happy cause that area was really dirty. After it dried I was mostly pleased but, I noticed that a few small areas still didn't smell or look clean enough and the baseboards weren't done according to the package I purchased. I e-mailed Salvador and he got back with me and scheduled another time to come and take care of my issues with no hesitation, after that dried, the carpets and baseboards looked GREAT. When I need my carpets done again I will call Salvador again.